Returns

If you aren’t entirely satisfied with your purchase, we’re here to help. 

Returns & Refunds

  • You can return items within 14 days of delivery if they are unworn, in original condition, with tags attached.
  • Swimwear must have hygiene labels intact and be in its original packaging.
  • Please include a note with your order number and whether you want a refund or exchange.
  • Return shipping costs are your responsibility, and we are not liable for lost returns.
  • No refunds on sale items or purchases made with a discount code (including 10% off code), but exchanges are allowed.
  • Pre-order items are non-refundable, but you can exchange them or receive store credit.
  • If your order had free shipping for spending over £80 and returns bring the total below £80, we will deduct the shipping fee from your refund.


Exchanges

  • If in stock, exchanges will be sent within 4 working days.
  • If out of stock, we contact you if there is a suitable alternative, if not we will refund/credit note.
  • Domestic exchanges are shipped for free, but international customers must pay for shipping.


Refunds

  • We will inspect returned items and notify you if they qualify for a refund. If not eligible, we will return the item to you.
  • Approved refunds will be processed within 3 working days (shipping costs are non-refundable).

Return Address

19 Alderwood Close

Abridge

Essex

RM4 1DH