Delivery

UK Delivery:

We aim to dispatch all orders placed by 1pm the same day (orders placed Friday after 1pm, Saturday & Sunday will be dispatched Monday). Any orders placed after 1pm on a working day will go into the next working days dispatch.

This does not apply to pre order items. Pre order items will have delivery times specified in the items description on product page.

Standard Royal Mail 48h Tracked:

Express Royal Mail 24h Tracked: 

Guaranteed Delivery Time/Day:

Any orders that qualify for free delivery, if items are returned bringing the order value less than the qualifying amount, we will deduct postage fee from refund/credit note.

We cannot guarantee delivery to the following postcodes will be next day: AB31-38, AB41-56, EI, FK17-21, GY9, HS1-9, IM, IV, KA27-28, KW0-17, PA20-78, PH15-99,TR21-25, ZE, BT.

International Delivery:

All international orders are dispatched tracked via Royal mail (standard tracked) or with a courier service (express) , please choose at checkout which option is best suited. If standard tracked option is chosen, this will be sent with Royal Mail and will be handed over to your countries government/mail postal system. For Middle Eastern orders, we reccomend the courier service as local mail systems can take some time & often get returned to us.

Although there should be no customs fees applied as we only export childrenswear which is exempt from any duty/VAT, if there are fees charged, this is the customers responsibility to discuss with the courier/customs in their country. We do not pay any customs/VAT on behalf of the customer.

Please note, the above delivery times are estimates and can sometimes take longer during busy times.

PRE ORDER ITEMS

All pre order items are non refundable as they have been made specifically for you order. If the delivery to us is delayed due to customs, we are not liable to refund due to these delays.